Sending Profile

At check-out please make sure you choose the correct sending profile. Currently postal costs are applied to three groups of products: 1. Printed Products (cards, stickers, bookmarks), 2. Printed Products (posters), and 3. Original Woodcut and Watercolor Paintings. For the Printed Products there are three different profiles split by the regions NL, EU, and non-EU. If you buy both cards and posters choose Printed Products (posters). Please, make sure you choose the correct profile.

E.g. If you live in France and would like to buy some cards, please choose Printed Products (cards, stickers, bookmarks) for EU sending profile.

Delivery Services & Dates

I send all the packages via Dutch postal services PostNL. The approximate delivery dates are taken from PostNL International delivery times for Post and Parcels guide. Unfortunately, during the holiday seasons delays are possible. Please, be patient and contact me if you experience any problems.

Track & Trace

Smaller orders (like postcards and posters) are sent WITHOUT Track & Trace in order to reduce postal costs.

All the wood cut paintings and original watercolor paintings are sent with Track and Trace.

Customs & Import Taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Cancellations

I accept cancellations if requested within 24 hours of purchase.

Packaging

I try to reduce the use of plastic in my packages, so I stopped using individual plastic bags for postcards and posters. All the printed products are wrapped in paper. However, I still use one plastic bag per order to secure all the items you purchased from possible damages during the transportation.

Gift Wrappings

I pack all the orders with love and care, trying to keep the packaging both nice and practical. But if you want to make it extra special and give as a present to your loved ones, please, let me know and I'll make a holiday package for you. No extra costs will be charged.